Thank you for choosing Creme Edu. This Cancellation/Refund Policy governs the cancellation and refund procedures for all digital products, 1-on-1 sessions, courses, and paid webinars offered by Creme Edu.
1. Non-Refundable Products and Services
All digital products, including but not limited to e-books, downloadable resources, 1-on-1 sessions, courses, and paid webinars, offered by Creme Edu are non-refundable. Once purchased, these products and services cannot be returned, refunded, or exchanged for any reason.
2. Satisfaction Guarantee
While we strive to provide high-quality products and services, we understand that individual preferences and learning outcomes may vary. Therefore, we encourage you to thoroughly review product descriptions, course outlines, and session details before making a purchase.
3. Exceptional Circumstances
In exceptional circumstances, such as technical issues with accessing digital products or unforeseen scheduling conflicts for 1-on-1 sessions, Creme Edu may, at its sole discretion, offer a replacement product or reschedule a session. Any such decisions will be made on a case-by-case basis.
4. Contact Us
If you encounter any issues with your purchase or have questions about our Cancellation/Refund Policy, please contact us at contact@cremeedu.com. Our customer support team will be happy to assist you.
5. Changes to the Cancellation/Refund Policy
Creme Edu reserves the right to modify or update this Cancellation/Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website. It is your responsibility to review this policy periodically for updates.
By purchasing and using our products and services, you acknowledge that you have read, understood, and agree to be bound by this Cancellation/Refund Policy. If you do not agree with any part of this policy, please refrain from purchasing our products and services.
Thank you for choosing Creme Edu. We appreciate your support and trust in our offerings.